Hyundai’s Growth Came With a CatchHyundai’s rise in the US has been nothing short of impressive. Over the past few years, the brand has rolled out new SUVs, EVs, and hybrids, steadily growing its lineup and pushing annual sales past 900,000 vehicles for 2025. That’s a huge leap from the 665,000 units it moved in 2017, and the company doesn’t plan to slow down.But as Hyundai’s showrooms fill up, the service side hasn’t kept pace. In fact, Hyundai has landed below the industry average in JD Power’s service satisfaction rankings every year since 2017.The issue is becoming harder to ignore as more owners complain about long wait times, delayed repairs, and difficulty getting answers about warranty coverage or parts availability.
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Author: Jacob Oliva
